Policies
Shipping Policy
Every print is made to order for you and shipped straight to your door, free, anywhere in the US.
Shipping
- Where we ship: addresses in the United States only (including APO/FPO where the carrier accepts them). Online checkout accepts US addresses only. For anywhere else, email [email protected] before ordering.
- Cost: standard shipping is free on every US order, with no minimum. The shipping line at checkout always shows $0.00. There are no extra handling fees.
- Processing (handling) time: 3–5 business days. Every print is made to order for you by our professional US fine-art print lab, then packed and shipped.
- Transit time: usually 3–7 business days after it ships, by standard ground service (USPS, UPS or FedEx, chosen by the lab).
- Total: most orders arrive 6–12 business days after you order. Business days are Monday to Friday, excluding US holidays.
- Tracking: when your order ships, we email you the tracking number.
- Gifts: enter the recipient’s address as the shipping address at checkout and the print ships straight to them.
- Lost or late packages: if your tracking shows no movement for 10 business days, or the package is marked delivered but you can’t find it, email us and we’ll work with the carrier and send a free replacement or a full refund.
See also our Returns & Refunds policy.
Contact us
Sparrows Art Studio (PNW CONSULT LLC)
PO Box 1754, Milton, WA 98372, USA
Email: [email protected]
Phone: 253-880-7234